Flash TV Ads

Privacy Policy

Effective date: [ENTER EFFECTIVE DATE]

This Privacy Policy explains how [ENTER LEGAL COMPANY NAME], doing business as Flash TV Ads ("Flash TV Ads", "we", "us"), collects and uses personal information through flashtvads.com and in the course of providing our services. FastTrack Referral is a division of Flash TV Ads and is covered by this policy.

1. Information we collect

We collect information you give us directly through our contact form, consultation booking, phone calls, text messages, and email, including:

  • Full name and business name
  • Telephone number and email address
  • The type of service you are interested in, and your description of your needs
  • Your preferred contact method
  • Whether you consented to receive text messages
  • Information you provide during a consultation or while we deliver services

We also collect limited technical information automatically when you visit the website, such as IP address, browser type, pages visited, and the date and time of the visit.

Payment card details are entered directly with our payment processor. Flash TV Ads does not collect or store full payment card numbers.

2. How we use your information

  • To respond to your enquiry and schedule a consultation
  • To prepare and send you a proposal or service agreement
  • To provide, set up, and manage the services you purchase
  • To send service updates, reports, invoices, and billing notices
  • To send marketing emails or text messages, where you have consented
  • To keep business records and meet legal and tax obligations
  • To protect the website and prevent fraud or abuse

We do not sell your personal information.

3. Storage and protection of your information

Your information is stored in our business systems and with the service providers listed below. Access is limited to people who need it to run the business or deliver your services. We use reasonable administrative and technical measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information for as long as it is needed to provide services and to meet legal, accounting, and record-keeping requirements.

4. Service providers we use

We use third-party providers to operate the website and the business. These may include:

  • Stripe - payment processing and billing
  • Cloudflare - website hosting, delivery, and security
  • Email and text messaging providers used to send communications
  • CRM, marketing automation, and appointment booking platforms
  • Advertising and media platforms used to run campaigns
  • Accounting and business administration providers

These providers process information on our behalf and are permitted to use it only to provide their service to us. Each has its own privacy policy.

5. Email and text message communications

We send service and transactional messages, such as replies to your enquiry, proposals, appointment confirmations, service updates, and billing notices, to customers and to people who contact us.

We send marketing emails and marketing text messages only to people who have consented to receive them. Consent to receive marketing messages is not a condition of purchasing any service.

You can opt out of marketing text messages at any time by replying STOP to any message, or reply HELP for help. Message and data rates may apply and message frequency varies. You can unsubscribe from marketing emails using the unsubscribe link in any marketing email, or by emailing us. We may still send you non-marketing messages about services you have purchased.

Mobile telephone numbers and text message consent are not sold or shared with third parties for their own marketing purposes.

6. Payment processing

Payments are processed by Stripe. When you pay, your card details are provided directly to Stripe and handled under Stripe's privacy policy and security standards. We receive confirmation of payment and limited details, such as the last four digits of the card, the amount, and the date, for our records.

7. Cookies and website analytics

The website uses only the cookies needed to operate and secure the site. If we add website analytics or advertising measurement tools, they may set cookies or similar technologies to measure site traffic and campaign performance. You can control cookies through your browser settings; blocking some cookies may affect how the site works.

8. Your privacy choices and requests

You may ask us to provide a copy of the personal information we hold about you, to correct it, to delete it, or to stop sending you marketing messages. Depending on where you live, you may have additional rights under applicable privacy law. To make a request, email [ENTER SUPPORT EMAIL] or call [ENTER PHONE NUMBER]. We may need to verify your identity before acting on a request.

9. Children

Our services are intended for businesses. The website is not directed to children and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last updated.

11. Contact us about privacy

[ENTER LEGAL COMPANY NAME], doing business as Flash TV Ads
[ENTER BUSINESS ADDRESS]
Email: [ENTER SUPPORT EMAIL]
Telephone: [ENTER PHONE NUMBER]
Business hours: [ENTER BUSINESS HOURS]