Terms and Conditions
Effective date: [ENTER EFFECTIVE DATE]
These Terms and Conditions apply to the use of flashtvads.com and to the services provided by Flash TV Ads. By using this website, requesting a consultation, or purchasing services, you agree to these terms.
1. Who provides the services
Services are provided by [ENTER LEGAL COMPANY NAME], doing business as Flash TV Ads, located at [ENTER BUSINESS ADDRESS]. FastTrack Referral is a division of Flash TV Ads. Flash TV Ads issues all proposals and service agreements and receives all customer payments. Charges appear on your statement as Flash TV Ads.
2. Description of services
Flash TV Ads provides digital advertising and TV and video advertising services. Through its FastTrack Referral division it also provides CRM setup and management, marketing automation, referral systems, lead-generation services, SMS marketing, email marketing, appointment-booking systems, and lead follow-up and nurturing. Services are described on this website in general terms; the services you actually receive are those set out in your proposal or service agreement.
3. Custom proposals and service agreements
We do not publish fixed prices. Pricing is customized based on your business, your needs, the size of the campaign, and the setup required. After a consultation we provide a written proposal or service agreement stating the services, the price, the payment schedule, and the deliverables. Once accepted, that document governs the engagement. If anything in it conflicts with these terms, that document controls.
4. Client responsibilities
- Provide accurate business information, and timely responses, approvals, and materials
- Provide any access we need to your accounts, platforms, or systems in order to perform the services
- Ensure that any content, logos, images, or claims you supply are accurate and that you have the right to use them
- Comply with the rules of the advertising, media, email, and messaging platforms used
- Obtain proper consent from your own contacts before we send marketing emails or text messages on your behalf, and comply with applicable marketing and messaging laws
- Pay invoices when due
Delays caused by missing information, approvals, access, or materials may affect timelines.
5. Payment authorization and recurring billing
Payments are processed by Stripe. Depending on your agreement you may be charged a one-time project payment, a setup fee, a recurring monthly service fee, or a custom invoice. By approving a proposal and providing payment details, you authorize Flash TV Ads to charge the agreed amounts to your payment method.
Where your agreement includes a recurring monthly service fee, you authorize us to charge that fee automatically on the agreed billing date each month, until the service is cancelled in line with the Refund and Cancellation Policy. Advertising and media budgets paid to third-party platforms are separate from our service fees unless your agreement says otherwise. Late or failed payments may result in work being paused or the service being suspended.
6. Project commencement and delivery
Work begins after the proposal is approved and the agreed payment is received, unless your agreement states otherwise. Estimated timelines are set out in your proposal. Video production and media placement depend on the schedules of third-party production and media providers. Requests for work outside the agreed scope may require a new proposal or an additional charge.
7. Cancellation and refunds
Cancellation and refund terms are set out in the Refund and Cancellation Policy, which forms part of these terms. Recurring monthly services require 30 days' written notice to cancel.
8. Intellectual property
You keep ownership of the trademarks, logos, content, and materials you supply to us. On full payment of the fees for the relevant work, you receive ownership of, or a licence to use, the final advertising creative produced specifically for you, as set out in your agreement. Flash TV Ads keeps ownership of its own tools, templates, processes, and systems, and of work for which payment has not been received. Third-party assets such as stock footage, music, and fonts remain subject to their own licences. We may show work produced for you in our own portfolio unless you ask us in writing not to.
9. Confidentiality
Each party will keep the other's non-public business information confidential and use it only to perform or receive the services, except where disclosure is required by law or is necessary for a service provider to deliver the services.
10. Third-party platforms and services
Delivering the services requires third-party platforms, including advertising networks, television and streaming media providers, CRM and automation platforms, email and messaging providers, and payment processors. These are outside our control. Their pricing, policies, approval decisions, availability, and performance may change. We are not responsible for the acts, omissions, outages, rejections, or policy changes of third-party platforms.
11. No guarantee of results
Advertising and marketing results depend on many factors we do not control, including your market, your pricing, your offer, competition, seasonality, and platform behaviour. Flash TV Ads does not guarantee any specific advertising result, number of leads, level of revenue, ranking, reach, or business outcome. Nothing on this website or in our communications should be treated as a promise of results.
12. Limitation of liability
To the fullest extent permitted by law, Flash TV Ads is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunities. To the fullest extent permitted by law, our total liability arising out of or relating to the services is limited to the amount of service fees you paid to Flash TV Ads in the three months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.
13. Suspension and termination
We may suspend or end services if payments are not made, if you breach these terms, or if continuing would breach the rules of a third-party platform or applicable law. Fees for work already completed and for the current service period remain payable.
14. Governing law
These terms are governed by the laws of the State of [ENTER STATE], without regard to its conflict of law rules. Any dispute will be brought in the courts located in [ENTER STATE].
15. Changes to these terms
We may update these terms from time to time. The version published on this website at the time you purchase applies to that purchase.
16. Contact
[ENTER LEGAL COMPANY NAME], doing business as Flash TV Ads
[ENTER BUSINESS ADDRESS]
Email: [ENTER SUPPORT EMAIL]
Telephone: [ENTER PHONE NUMBER]
Business hours: [ENTER BUSINESS HOURS]