Terms and Conditions

These Terms and Conditions apply to the use of flashtvads.com and to the services provided by Flash TV Ads. By using this website, requesting a consultation, or purchasing services, you agree to these terms.

1. Who provides the services

Services are provided by Flash TV Ads LLC, doing business as Flash TV Ads, located at 94-17 Roosevelt Ave., Jackson Heights, NY 11372. FastTrack Referral is a division of Flash TV Ads. Flash TV Ads issues all proposals and service agreements and receives all customer payments. Charges appear on your statement as FLASH TV ADS.

2. Description of services

Flash TV Ads provides digital signage marketing, personalized SMS marketing, AI automation apps and affiliated systems, and digital, TV, and video advertising services. Through its FastTrack Referral division it also provides CRM setup and management, marketing automation, referral systems, lead-generation services, SMS marketing, email marketing, appointment-booking systems, and lead follow-up and nurturing. Services are described on this website in general terms; the services you actually receive are those set out in your proposal or service agreement.

3. Custom proposals and service agreements

Selected services have published package pricing, while custom projects and larger campaigns are quoted based on scope and requirements. Published package prices, such as the SMS marketing packages on this website, are the prices for the packages as described on the date you order; the services included are those listed for the package. For custom projects, pricing is based on your business, your needs, the size of the campaign, and the setup required. In every case we provide a written proposal or service agreement stating the services, the price, the payment schedule, and the deliverables. Once accepted, that document governs the engagement. If anything in it conflicts with these terms, that document controls.

4. Client responsibilities

• Provide accurate business information, and timely responses, approvals, and materials
• Provide any access we need to your accounts, platforms, or systems in order to perform the services
• Ensure that any content, logos, images, or claims you supply are accurate and that you have the right to use them
• Comply with the rules of the advertising, media, email, and messaging platforms used
• Obtain proper consent from your own contacts before we send marketing emails or text messages on your behalf, and comply with applicable marketing and messaging laws
• Pay invoices when due

Delays caused by missing information, approvals, access, or materials may affect timelines.

5. Payment authorization and recurring billing

Payments are processed by Stripe. Depending on your agreement you may be charged a one-time project payment, a setup fee, a recurring monthly service fee, or a custom invoice. By approving a proposal and providing payment details, you authorize Flash TV Ads to charge the agreed amounts to your payment method.

Where your agreement includes a recurring monthly service fee, you authorize us to charge that fee automatically on the agreed billing date each month, until the service is cancelled in line with the Refund and Cancellation Policy. Advertising and media budgets paid to third-party platforms are separate from our service fees unless your agreement says otherwise. Late or failed payments may result in work being paused or the service being suspended.

6. Project commencement and delivery

Work begins after the proposal is approved and the agreed payment is received, unless your agreement states otherwise. Start dates are agreed case by case and stated in your proposal. Most projects take between one week and one month to deliver, depending on the project; estimated timelines are set out in your proposal. Video production and media placement depend on the schedules of third-party production and media providers. Requests for work outside the agreed scope may require a new proposal or an additional charge.

7. Cancellation and refunds

Cancellation and refund terms are set out in the Refund and Cancellation Policy, which forms part of these terms. A full refund is available if you cancel at least seven days before the scheduled start of work. Recurring monthly services require 30 days' written notice to cancel.

8. Intellectual property

You keep ownership of the trademarks, logos, content, and materials you supply to us. On full payment of the fees for the relevant work, you receive ownership of, or a licence to use, the final advertising creative produced specifically for you, as set out in your agreement. Flash TV Ads keeps ownership of its own tools, templates, processes, and systems, and of work for which payment has not been received. Third-party assets such as stock footage, music, and fonts remain subject to their own licences. We may show work produced for you in our own portfolio unless you ask us in writing not to.

9. Confidentiality

Each party will keep the other's non-public business information confidential and use it only to perform or receive the services, except where disclosure is required by law or is necessary for a service provider to deliver the services.

10. Third-party platforms and services

Delivering the services requires third-party platforms, including advertising networks, television and streaming media providers, CRM and automation platforms, email and messaging providers, and payment processors. These are outside our control. Their pricing, policies, approval decisions, availability, and performance may change. We are not responsible for the acts, omissions, outages, rejections, or policy changes of third-party platforms.

11. No guarantee of results

Advertising and marketing results depend on many factors we do not control, including your market, your pricing, your offer, competition, seasonality, and platform behaviour. Flash TV Ads does not guarantee any specific advertising result, number of leads, level of revenue, ranking, reach, or business outcome. Nothing on this website or in our communications should be treated as a promise of results.

12. Limitation of liability

To the fullest extent permitted by law, Flash TV Ads is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or lost business opportunities. To the fullest extent permitted by law, our total liability arising out of or relating to the services is limited to the amount of service fees you paid to Flash TV Ads in the three months before the event giving rise to the claim. Nothing in these terms limits liability that cannot be limited by law.

13. Suspension and termination

We may suspend or end services if payments are not made, if you breach these terms, or if continuing would breach the rules of a third-party platform or applicable law. Fees for work already completed and for the current service period remain payable.

14. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict of law rules. Any dispute will be brought in the courts located in New York.

15. Changes to these terms

We may update these terms from time to time. The version published on this website at the time you purchase applies to that purchase.

16. Contact

Flash TV Ads LLC, doing business as Flash TV Ads
94-17 Roosevelt Ave., Jackson Heights, NY 11372
Email: sales@flashtvads.com
Telephone: 929-333-1809
Business hours: Monday to Friday, 9:00 AM to 7:00 PM Eastern